Support tickets, beautifully simple.
A lightweight ticketing system built into EzTask. Clients raise issues, your team resolves them — no separate helpdesk tool needed.
TK-1042TK-1041TK-1040TK-1039TK-1038From ticket to task in one click
When a ticket needs development work, convert it to a task card on your board. Track the fix from report to deployment.
Simple but complete
Everything you need to manage support — nothing you don't.
Simple Ticket Creation
Clients submit tickets via a form or email. No training needed — just describe the issue and submit.
Priority & Categories
Tag tickets as Low, Medium, High, or Critical. Categorize by type — bug, feature request, question, billing.
Auto-Assignment
Route tickets to the right team member based on category. Or let the team pick from the queue.
SLA Tracking
Set response and resolution time targets. Get alerts when tickets are about to breach SLA.
Threaded Replies
Conversations stay on the ticket. Internal notes for your team, public replies for the client.
Status Notifications
Clients get notified when their ticket is picked up, updated, or resolved. No follow-up emails needed.
Smart Filters
Filter by status, priority, assignee, or date. Find any ticket in seconds.
Ticket Analytics
Track volume, resolution time, SLA compliance, and team performance over time.
Linked to Tasks
Convert a ticket into a task card on your board. Track the fix from ticket to deployment.
Add ticketing to your workflow
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